Debby W Xmg

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Lash Paradise Mascara

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LOreal Canada - Lash Paradise Mascara
The packaging on lash paradise mascara does not say waterproof! The only place its written is on the actual tube in teeny little print thats so small you can barely read it. I bought it twice in one week thinking I was getting the regular one and they were both waterproof! One had a design on it that was different than the other and I thought that was the waterproof one so I bought a different one but it was waterproof too! Its horrible you cant wash it off it doesnt lengthen your lashes like the regular formula. Im out $30 and have to go buy it again Im so mad! I cant understand not writing it on the actual package, Ive been using it for two years and never had this issue and all of a sudden now every time I pick one up its waterproof
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Loss:
$30

Preferred solution: Full refund

User's recommendation: Read the tube !!

Deana B Qia

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Verified Reviewer

Inferior products

Age Perfect Radiant Serum Foundation is a thin greasy foundation with poor coverage. Very disappointing after all the promotional hype. The Age Perfect Lipstick is okay ,however the case is cheapo and fell apart. It is Dollar Store at Quality at an expensive price. Not satisfying at all. I have used other products that I liked. Deana Briggs 604 929****
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Loss:
$58

Preferred solution: Full refund

Anna Z Nno

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L’Oréal hair dye

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I used this product LOréal excellence followed all instruction and left the dye a bit longer Very disappointment did not covet the white hairs...
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Loss:
$17
Cons:
  • Did not die my white hair
  • Hair colour

Preferred solution: Full refund

User's recommendation: Do not buy L’Oréal excellence did not cover grey hairs whatsoever.

1 comment
Anna Z Nno

Got no reply from L'Oreal

Uira W

Product malfunction

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LOreal Canada - Product malfunction
I bought the telescopic mascara carbon black and the brush is very flimsy and broke
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Loss:
$15

Preferred solution: Deliver product or service ordered

User's recommendation: Good mascara but very low quality brush

TIFFANY J Jso

Face cream

I purchased the loreal wrinkle expert night cream. It is not the same product as I purchased before. There was no seal on the lid and the contents looks like it was already open. Very disappointed:(
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Loss:
$17

Preferred solution: Let the company propose a solution

Judy S Hya

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Verified Reviewer

Product defect

I have been using VISIBLE lift foundation for years,but the last 3 bottles I bought the pump did not work so I had to break the top off and use the applicator to roll onto a sponge,kinda a pain in the butt,I really don't wanna stop using it as I love the color 149 buff beige and the way it feels on my skin,also use the pressed powder and lips pensils,thank you for your time Judy Sandstra
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Loss:
$20

Preferred solution: Let the company propose a solution

Kathy S Ovh

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Verified Reviewer

Night cream made my eyes burn

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Hello; I purchased the Age Perfect rosy tone day cream and cannot use it as it makes my eyes burn. There must be some ingredient in the product that does this. I have never had any reaction like this with any other face cream. It is disappointing as it was expensive.
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Loss:
$32

Preferred solution: Full refund

Penny S Vdy
map-marker Dartmouth, Nova Scotia

Offended by response.

I asked if a product that i use was still being produced as I am having difficulty locating it. It came back and asked for my credit card number indicating it would be refundable. Do I have to pay to have them answer a question?? No thank you. By the way, I have asked the Canada site and as I read below it is going to Nevada.. Extremely poor customer service..
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Preferred solution: Let the company propose a solution

Anita W Ami

Scam product ( my opinion so far unless someone changes my mind).

LOreal Canada - Scam product ( my opinion so far unless someone changes my mind).
I bought a brow stylist definer dark blond at Walmart ( Decarie) Montreal On Friday, October 16. I used it for only 2 days( Friday to test it and Saturday). On Monday, today, there is no colour left (!) plus the tip is broken. Please, I would like another one or a refund. I would write to you if I didnt feel cheated. Thanks, Anita Wolkoff (anitawolkoff@***.com).
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Loss:
$12
Pros:
  • Too little in the pencil

Preferred solution: Full refund

User's recommendation: Not decided

Susan B Ppb

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Voluminous Mascara

Hi I purchased 3 of your Voluminous mascaras in Black and they were all dried out. I am very disappointed as my receipt was thrown out by a family member and i cannot return the product. I love this mascara , I have never had this issue before. Sad, I paid almost $15 for each tube
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Loss:
$45

Preferred solution: Let the company propose a solution

Anonymous
map-marker Calumet, Michigan

Disappointed

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DoDoDo notI have a problem with my eyebrows and yesterday I purchased Unbelieva Brow. Oh my God, it was soooo bad I couldn't even put it on. Talk about disappointed that I wasted my money...I think 9 or 10 dollars. It went in the garbage. I looked like a clown painted my eyebrows, which are thinning. I expected more from L'Oreal. I'll have to go back to my cheap pencil from Revlon.
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User's recommendation: Do NOT purchase this, please.

monica b Ibz

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Verified Reviewer

Disappointed

I purchased a violet colour eyeliner. It is the kind you have to sharpen yourself. I thought no biggy. I tried to sharpen it with my make up sharpener. All the pencil did was break into chunks ! So now I try to sharpen with a knife just so I can get enough of a tip on it to use. 15.00 wasted. I however, do like the infalable foundation. Looks nice all day.
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Loss:
$15

Preferred solution: Let the company propose a solution

MARIAN W Npn
map-marker Barrie, Ontario

Container just doesn't work!

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Two weeks ago bought L'Oreal Revitalift Day use. After just one week dispenser stopped working properly. Supposed to dispense two different products, one red and other white. No red (which is the important part). Just a waste of money.
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Loss:
$20

User's recommendation: Think twice before buying.

Rose F Oqi

Dissatisfaction with product

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I had a HORRIBLE side effects like red rashes, terrible itch and burning sensations all over my face, neck and shoulder blade. The moment I applied on an even a thin layer of it, tingling and tightness did not stop for 35 minutes or more. The cream is REVITALIFT, Anti-Wrinkle + Firming, Day Cream SPF 25. Bought from Walmart Canada/Calgary. $24.95. I would like my money back please.
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Loss:
$25

Preferred solution: Full refund

User's recommendation: Not telling customers what to do. They have their own discretions.

David F Foy

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Verified Reviewer

Complaint, not a review

Dear sir or Madame,

I recently purchased your product, a hair styling clay. It was in the mens section of such products.

The logo includes a beard, after all. Its a new hair clay named Barber Club.

I purchased and applied said product, noting that it had produced the desired effect. What it also produced was a miasma of perfume. I was immediately transported back to an image of my 80 year old spinster Sunday School teacher, recently returned from a flower shop apparently.

The floral funk was all encompassing. Why? I immediately washed it out and am now writing you.

Im not at all raging about this, but I am utterly mystified by this choice, of attaching this aroma to this product, given who its aimed at.

Its the first clay with any fragrance that Ive used so I never thought to open the product and check.

Anyway, I cant help but think I may be only one of many who find this particular product ill placed in the mens section.

Do you make an unscented version?

As I said, it does the job. I am out the bucks alright but I would appreciate a reply as I truly am at a loss, no pun intended.

Thank you for your time,

David Francey

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Loss:
$10

Preferred solution: Let the company propose a solution